Legal notice

Last Updated: September 9, 2026

1. Website Operator

This website, available at https://www.kitty-spout.com/ (the “Website”), is operated by:

Legal Business Name: NovaK Ventures LLC
Trading Name: Kitty-Spoutcom
Business Address: 701–2967 Dundas Street West, Toronto, Ontario M6P 1Z2, Canada
Email: support@kitty-spout.com
Website: https://www.kittys-pout.com/

For questions concerning the Website, an order, a product, or this Legal Notice, please contact us using the email address above or through the contact form available on the Website.

2. Website Hosting and E-Commerce Platform

The Website is hosted and powered by Shopify. Shopify provides the online e-commerce platform that enables KittySpout to display and sell its products and services.

Shopify Inc.
151 O’Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8
Canada
Website: https://www.shopify.com/

Shopify may process certain technical, transactional, and personal information necessary to operate the Website and provide its services. Additional information about such processing is available in our Privacy Policy and Shopify’s applicable privacy documentation.

3. Scope and Purpose

The Website provides information about KittySpout products and enables customers to purchase pet-related products, including pet water fountains, feeders, filters, replacement parts, supplements, accessories, warranties, and related products or services.

The information made available on this Website is provided for general informational and commercial purposes. Product descriptions, prices, availability, features, promotions, and other Website content may be updated or modified without prior notice.

4. Intellectual Property

Unless otherwise indicated, all content appearing on the Website—including the KittySpout name, trademarks, logos, product names, designs, photographs, graphics, illustrations, videos, text, page layouts, software, and other materials—is owned by, licensed to, or lawfully used by NovaK Ventures LLC.

Such content is protected by applicable copyright, trademark, unfair competition, and other intellectual-property laws.

No Website content may be copied, reproduced, modified, distributed, republished, displayed, transmitted, sold, licensed, or commercially exploited without prior written authorization from NovaK Ventures LLC, except where such use is expressly permitted by applicable law.

Nothing on the Website grants any license or right to use the KittySpout name, logo, trademarks, or other intellectual property without our prior written consent.

5. Accuracy of Information

We make reasonable efforts to ensure that the information presented on the Website is accurate and current. However, we do not warrant that product descriptions, photographs, prices, availability, specifications, delivery estimates, or other content will always be complete, accurate, or error-free.

Colors and product appearance may vary depending on a user’s screen, device settings, lighting conditions, product version, or manufacturing updates.

We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel affected orders when legally permitted.

6. Product and Veterinary Disclaimer

KittySpout products are intended to support general pet care, hydration, feeding, comfort, and well-being. Information published on the Website is provided for general educational purposes and is not veterinary, medical, diagnostic, or professional advice.

Our products and Website content are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Customers should consult a qualified veterinarian regarding concerns about a pet’s health, hydration, nutrition, medication, symptoms, or medical treatment. Never disregard or delay professional veterinary advice because of information obtained from this Website.

Individual results may vary depending on the animal, its health, environment, behavior, and the manner in which a product is used.

7. Product Use and Safety

Customers are responsible for reading and following all product instructions, warnings, care guidelines, maintenance recommendations, and safety information supplied with the product or published on the Website.

Products must be used only for their intended purpose. KittySpout shall not be responsible for loss or damage resulting from misuse, unauthorized modification, improper maintenance, failure to replace filters or components when required, or use contrary to the supplied instructions, except where liability cannot legally be excluded.

Pet owners should inspect products regularly and discontinue use if a product becomes damaged, defective, or unsafe.

8. External Links

The Website may contain links to websites, applications, services, or content operated by third parties. These links are provided for convenience and informational purposes only.

NovaK Ventures LLC does not control and is not responsible for the availability, security, accuracy, content, privacy practices, or services of third-party websites. The inclusion of a third-party link does not necessarily constitute an endorsement or recommendation.

Visitors access third-party websites at their own discretion and subject to the third party’s applicable terms and policies.

9. Limitation of Liability

To the fullest extent permitted by applicable law, NovaK Ventures LLC, KittySpout, and their directors, officers, employees, contractors, agents, affiliates, and service providers shall not be liable for indirect, incidental, special, punitive, or consequential loss arising from:

Access to or use of the Website;
Inability to access or use the Website;
Reliance on information published on the Website;
Unauthorized access to or alteration of user information;
Improper use or maintenance of a product; or
Third-party websites, services, or content.

Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded, including rights and remedies available under applicable consumer-protection legislation.

10. Consumer Rights

Nothing in this Legal Notice is intended to waive, restrict, or exclude any mandatory consumer rights available under the laws applicable to a customer.

Product purchases are also governed by the Website’s Terms of Service, Shipping and Delivery Policy, Refund and Exchange Policy, Subscription Policy, warranty terms, and Privacy Policy.

If any provision of this Legal Notice conflicts with mandatory consumer-protection law, the mandatory legal provision will prevail.

11. Privacy and Personal Information

The collection, use, disclosure, retention, and protection of personal information submitted through or collected by the Website are governed by our Privacy Policy and applicable privacy legislation.

Visitors should review the Privacy Policy before providing personal information or placing an order.

12. Governing Law

This Legal Notice and the use of the Website are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

Any mandatory rights available to consumers under the laws of their country, state, province, or territory of residence remain unaffected where those rights cannot legally be excluded.

13. Changes to This Legal Notice

NovaK Ventures LLC may modify this Legal Notice when necessary to reflect changes to the Website, business operations, products, services, or applicable legal requirements.

The revised Legal Notice becomes effective when published on the Website unless otherwise stated. The “Last Updated” date at the top of this page indicates when the notice was most recently revised.